Refund & Cancellation Policy
Last updated: June 2026 Contact: shilohdhd1@gmail.com
1. Scope
This policy applies to subscriptions you pay to Peymiz for access to our B2B SaaS platform.
It does not govern refunds between your business and your customers. Peymiz does not process payments on behalf of your customers and is not responsible for product refunds, order cancellations, or appointment disputes with your end customers. Those matters are solely between you and your customers.
2. Monthly Subscriptions
Peymiz subscriptions are billed on a recurring monthly basis (or as otherwise stated at checkout) until you cancel.
3. Cancellation
You may cancel your subscription at any time through your account settings or by emailing shilohdhd1@gmail.com.
When you cancel:
- Future renewals stop — you will not be charged for subsequent billing periods
- Access typically continues until the end of your current paid billing period, unless your account is terminated earlier for breach of our Terms
- Cancellation does not delete your account automatically; you may request account deletion separately
4. Refunds
Payments already made are generally non-refundable, including partial months, unless:
- Required by applicable law in your jurisdiction, or
- Approved by Peymiz on a case-by-case basis (e.g., duplicate charge or verified billing error)
If you believe you were charged in error, contact shilohdhd1@gmail.com within 14 days of the charge with your account email and transaction details.
We do not provide refunds for:
- Change of mind after a billing period has started
- Unused time during an active billing period
- Account suspension or termination due to violation of our Terms of Service
5. Free Trial
If you start a free trial:
- You will not be charged during the trial period described at signup
- You may cancel before the trial ends to avoid conversion to a paid subscription
- If you do not cancel before the trial ends, your selected plan may begin billing automatically according to the terms shown at signup
6. Price Changes
If subscription prices change, we will provide notice as described in our Terms of Service. Price changes apply to future billing periods after notice.
7. Chargebacks
If you initiate a chargeback without contacting us first, we may suspend your account while the dispute is investigated.
8. Contact
Refund and cancellation requests:
Email: shilohdhd1@gmail.com
Please include your account email, business name, and a brief description of your request.